Terms of Use

This Agreement/contract/understanding is entered into between Globalfti Pvt. Ltd with address at No.806, Souravya, 10th – A Main Road, Indira Nagar 1st Stage, Bengaluru, Karnataka 560038 represented by its Managing Director and User and constitutes an electronic record as per the Information Technology Act, 2000 and applicable rules there under including but not limited to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (amended from time to time) and are generated by a computer system and hence does not require any physical or digital signatures.

1. INTRODUCTION

1.1 Contract

By clicking on “I have read and agree to terms of use” in the website and by creating a Globalfti user account and by enrolling for any of the courses offered and by accessing or using our Services (described below), you are agreeing to enter into a legally binding contract as envisaged under the Indian Contract Act, with Globalfti (even if you are using third party credentials or using our Services on behalf of a company or educational institution). If you do not agree to this contract, you may ensure you do not do any of above described actions. If you wish to terminate this Contract at any time, you can do so by closing your account and no longer accessing or using our Services.

As a Visitor or User of our Services, the collection, use, and sharing of your personal data is subject to our Privacy Policy, our Cookie Policy and other documents referenced in our Privacy Policy, and updates. You acknowledge and have read our Privacy Policy.

Please review Our Terms of Use, Privacy Policy and all other policies available on the Platform (collectively referred to as the “Terms”) that govern the use of Our Services and Platform. By accessing the Platform and Services, You consent, agree and undertake to abide, be bound by and adhere to the Terms. If you do not adhere to these Terms, you are in unauthorised use Our Services or Platform and we reserve our right to initiate suitable action against you for the same.

Services

This Contract applies to Our Platform, all Courses or trainings or webinars or seminars offered by Us or in collaboration with Partner Institutes, communications, training delivered offline on Our or Partner Institute’s premises and all other services that state that they are offered under this Contract (collectively termed “Services”), including the offsite collection of data for those Services, such as feedback forms, attendance records etc.

Globalfti and other Key Definitions

You are entering into this Contract with Globalfti Private Limited (also referred to as “We”, “Us”, “Our”, “the Company” and “GFTI”).

Affiliates.

Affiliates means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Courses.

Courses mean any certification, program, workshop, training or qualification offered by Us or in partnership with Our Partner Institutes, through online, offline or hybrid mode of delivery which might be instructor led, self paced or combination of both and form part of the broader Services offered by Us.

Partner Institute.

Partner Institute means any professional body, recognised school, college or university in India or outside, corporates, affiliated certification partners etc. who offers a course, workshop, certification or recognised degree, for which GFTI may act as a reseller and/or a training delivery partner or examination conductor and evaluator.

Platform.

Platform collectively refers to all our information technology related components of Services. Not limited just to Our website (globalfti.com), other Globalfti related sites, Globalfti branded mobile/desktop apps, learning management system (LMS), customer relationship management service (CRM), communication channels, exam conducting & evaluation system, User feedback related systems, User reviews & testimonial related systems etc.

Content.

Content includes, for example, videos, photos, audio, mock exams, practice questions, tests, presentations, notes, any study material (hard copy/ electronic formats), posts, feedback, reviews, comments, blog articles (and contributions), group posts, messages (including chat or email), advertisements, any documents and/or PDFs.

1.2 Users and Visitors

When you click the agree to terms of use icon, register and join for any of Globalfti’s Services, you become a “User”. If you have chosen not to register for our Services, you may access certain features as a “Visitor”.

In order to participate in most of Our Services and to enroll for any of Our Courses, you will need to register on Our Platform for a personal account having a unique user ID and password (“User Account”) by undergoing a verification process to verify your login credentials such as your phone number, and/or by providing an email address and a password that is unique.

1.3 Changes

Globalfti may modify this Contract, our Privacy Policy, our Cookie Policy and other policies from time to time. If Globalfti materially changes these terms or if we are legally required to provide notice, we will provide you notice through our Services or on the Platform, or by other means, to provide you the opportunity to review the changes before they become effective. However, we may not always provide prior notice of changes to these terms (1) when those changes are legally required to be implemented with immediate effect, or (2) when those changes relate to a newly launched service or feature. We agree that changes cannot be retroactive. If you object to any of these changes, you may close your user account. Your continued use of our Services after we publish or send or post a notice about our changes to these terms would be taken to mean that you are consenting to the updated terms as of their effective date.

1.4 General

Each Course may have a separate set of terms dealing with refunds, deferrals, payments, Course name, Subjects, Batch, Live/Recorded/Hybrid, Fee, Taxes, Recording access period, Live-class period, Study materials, Exam fees included/ not included, Registration fees included/not included. Refund terms. Support Until You Pass eligibility, Third-party charges etc. governing that specific Course (“Course Specific Terms”). Our Partner Institutes may also have executed separate written agreements with Us (“Partner Institute Agreements”)

In the event of any conflict between this Contract and these Course Specific Terms or Partner Institute Agreements, these specific terms/agreements shall prevail over the Contract. To the maximum extent feasible, they shall be construed harmoniously.

1.5 Dispute Resolution

The parties shall first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms through good faith negotiations. If not resolved amicably, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted by a sole arbitrator appointed by parties as envisaged under the Act. The seat and venue of arbitration shall be Bengaluru, Karnataka, India, with proceedings conducted in English.

Nothing contained in this arbitration clause shall operate to exclude or restrict any statutory remedy or jurisdiction available to a consumer under the Consumer Protection Act, 2019 or any other mandatory applicable law.

1.6 Governing Law & Jurisdiction

This Contract shall be governed by and construed in accordance with the Laws of India and the courts in Bengaluru, Karnataka shall have the exclusive jurisdiction over any matter relating to, in connection with, or arising out of, this Contract.

2. OBLIGATIONS

2.1 Service Eligibility

Upon payment of the Course fees, depending on the Course enrolled for – Globalfti shall deliver the Course Specific Terms and grant You access to the Course through Our Platform.

By enrolling in a Course or accessing Our Services, You represent and warrant that You have the legal capacity and authority to enter into this User Agreement and agree to comply with all obligations contained herein.

Users below 18 years of age may enrol only with the consent and involvement of their parent or lawful guardian and subject to applicable law including Digital Personal Data Protection Act, 2023 & applicable Rules. Where required, GFTI may require verification of parental or guardian consent before permitting enrolment or processing personal data.

2.2 Your Account

By entering into this Contract, You acknowledge and agree that Your User Account is for Your exclusive use only. Use or sharing of Your User Account with another user is not permitted and is cause for immediate blocking of Your access to the Platform, the Services and the Content, and termination of this Contract. You agree that you shall not permit to share username/password/OTP, simultaneous use by multiple persons, screen recording, photographing/video recording classes, downloading where downloading is not expressly enabled, capturing or extracting course videos, forwarding recordings through WhatsApp/Telegram/Google Drive etc., streaming a class to another person, displaying a paid class to a group, selling/sub-licensing access, using browser extensions/software to capture protected content.

You agree that You are solely responsible for maintaining the confidentiality of Your User Account and for all activities that occur under it. You agree to immediately notify our support team if You become aware of or have reason to believe that there is any unauthorized use of Your User Account. You also agree to take all reasonable steps to stop such unauthorized use and to cooperate with us in any investigation of such unauthorized uses. We shall not under any circumstances be held liable for any claims related to the use or misuse of Your User Account due to the activities of any third party outside of our control or due to Your failure to maintain the confidentiality and security of Your User Account.

Where Globalfti reasonably determines that an account has been shared, compromised or used in violation of these Terms, Globalfti may temporarily suspend access pending verification and may require the User to verify identity or authorised devices.

2.3 Payments

If you buy any of our paid Services, you agree to pay us the applicable fees and taxes and you agree to any additional terms specific to the paid Services. Failure to pay these fees will result in the termination of your paid Services. Also, you agree that:

Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g., exchange rates).
We may modify our prices effective prospectively upon reasonable notice to the extent allowed under the law.
All of your paid Services are subject to Globalfti’s refund policy. We may calculate taxes payable by you based on the billing information that you provide us.
The payments of the Courses are to be made on 100% advance basis unless specific EMI or payment schemes has been permitted by Us.
The study material shall be released only after receiving complete payment of the opted courses.
In the event of any suspension or termination of Services on account of non-compliance of the Terms of Use, any payment made to GFTI by you shall stand forfeited with immediate effect.

You can request a copy of your invoice by contacting our Help Desk via email : in******@*******ti.com or through Our Contact Us page.

2.4 Third Party Loan Terms & User Responsibilities

Where a User has opted for an Education Loan, EMI facility, or any financing arrangement through a third-party bank, NBFC, or financial institution, then all such financing arrangements shall be governed exclusively by the terms and conditions of the respective financial partner.

The User acknowledges that enrolment in the Course is voluntary and confirms that they have independently assessed their financial commitments before enrolling. Whether the Course is self-funded or financed through a third-party lender, all payment obligations, loan repayments, interest, penalties, charges, and other financial liabilities shall remain solely the responsibility of the User. GFTI shall not be liable for financing approvals, repayment obligations, disputes, defaults, financial hardship, or any consequences arising from such financing arrangements.

Cancellation, suspension, withdrawal or termination of enrolment does not automatically cancel any loan or financing arrangement. Any cancellation or adjustment of financing shall be governed by the lender’s terms and applicable law.

2.5 Notices and Messages

You agree that we will provide notices and messages to you in the following ways: (1) within the Services or (2) sent to the contact information you provided us (e.g., email, mobile number, physical address). You agree to keep your contact information up to date.

2.6 Platform related Software Updates

You agree to receive and install updates from GFTI from time to time, designed to improve, enhance and further develop the Platform and Services. You shall be solely responsible for procuring, maintaining, and ensuring compatibility of all hardware, software, internet connectivity, mobile devices, communication services, and any other equipment required to access or use the Platform. GFTI shall not be responsible for any charges, interruptions, or technical issues arising from download and installation of such updates.

2.7 Academic Conduct

You agree to ensure adherence to attendance of live lectures with a minimum mandatory attendance of 80%. Attendance is considered present only when the lecture is attended completely and not left at a partial duration. This ensures that User are getting information in a structured manner and have access to ask their questions during the live session. We do not recommend missing live lectures and going through recordings, as this takes away access to resolving doubts with the faculties. Users are requested to attend the live lecture in full – this will help them clarify their doubts in real time.

It is made clear that, general recommended/mandatory attendance requirement is 80%. Eligibility for particular benefits, including Support Until You Pass, may require higher attendance, including the 95% requirement specified in Clause 6.

You also agree to attempt, submit and obtain feedback from faculty for all tests and at the minimum of three full mock exams to ensure better success rates in the actual exam.

If a User does not achieve above mentioned requirements, it will be difficult for Globalfti to ensure that the User is poised to clear the exam.

2.8 No Guarantee of Examination Result

GFTI provides educational and examination-preparation services only. Enrolment, attendance, access to recordings, completion of study materials, mock examinations, faculty guidance or participation in any Course does not guarantee that a User will pass any examination, obtain any particular score, obtain a professional qualification, secure membership of any professional body, obtain employment, promotion, salary increase, immigration benefit or any other professional outcome. Examination results depend upon numerous factors including the User’s preparation, performance and the rules and assessment standards of the relevant awarding body.

3. RIGHTS AND LIMITS

3.1 Usage License for Services

We grant you a personal, restricted, non-transferable, non-exclusive, and revocable license to use the Platform and the Content offered through our Services till the time the completion of the Course that You have enrolled for or the termination of this Contract according to the terms set forth herein, whichever is earlier. The Services and the Content are provided solely for Your personal and non-commercial use to assist you in completing the Course You have registered for (“Restricted Purpose”). You are given restricted online access to the Platform, the Services, and the Content and may download, save, or print the Content solely for the Restricted Purpose if permitted by Us. You are not permitted to copy, reproduce, adapt, modify, transmit, distribute, sub-license, broadcast, reverse engineer, disseminate, commercially exploit or prepare derivative works of the Content or Services, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the Restricted Purpose, without Our prior written consent.

3.2 Platform Availability & Risks

GFTI makes no representations that the Platform operates (or is legally permitted to operate) in all geographic areas, or that the Platform or Content or Services offered through it are appropriate or available for use in other locations. Accessing the Platform from territories where it, or any Content or functionality thereof, is illegal is expressly prohibited. If You choose to access the Platform, You do so on Your own initiative and at Your own risk, and are solely responsible for compliance with all applicable laws and regulations.

3.3 Intellectual Property Rights

While You are granted a limited and non-exclusive right to use the Platform, the Services, and the Content for the Restricted Purpose as set forth in this Contract, You acknowledge and agree that GFTI and/or its licensors, Partner Institutes and respective rights holders retain all intellectual property rights in the Platform, Services and Content, as applicable. You acknowledge and agree that this Contract other than permitting You to use the Platform, the Services and the Content for the Restricted Purpose does not convey to You in any manner or form any right, title or interest of a proprietary, or any other nature in the Platform, the Services and the Content.

All trademarks, service marks, logos, trade names, and branding displayed on the Website, app or Content are the exclusive property of Globalfti or their respective owners. Nothing in these Terms grants You any right to use such trademarks without prior written authorization.

GFTI respects intellectual property rights and reserves the right to remove any Content alleged or found to infringe any copyright, trademark, or other proprietary right, with or without prior notice. Users may report suspected infringement to Us through the official communication channels notified in this Contract.

3.4 Usage of Personal Information

We reserve the right to feature Your picture in any photos, videos, or other promotional material used by Us. Further, We may use Your personal information to inform You about other certification training courses offered by us. However, We shall not distribute or share Your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.

Live classes, webinars and interactive sessions may be audio/video recorded for educational, quality-control, training, security and course-access purposes. A User’s name, profile image, voice, video, questions, chat messages or other participation may consequently be captured in such recordings. Users who do not wish their image or voice to appear should keep their camera/microphone disabled except when required for participation and may communicate questions through available alternative channels, subject to Course requirements.

3.5 Limitation of Liability

You expressly agree that use of the Website, the Services, and the Content are at Your sole risk. We do not warrant that the Platform or the Services or access to the Content will be uninterrupted or error free; nor is there any warranty as to the results that may be obtained from the use of the Platform, the Services or the Content or as to the accuracy or reliability of any information provided through the Platform, the Services, or the Content. In no event will We or any person or entity involved in creating, producing, or distributing the Platform, the Services, or the Content be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Platform, the Services, or the Content and Courseware. The disclaimer of liability contained in this clause applies to any and all damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of records or any other material, whether for breach of contract, negligence, or under any other cause of action. You hereby specifically acknowledge that We are not liable for any defamatory, offensive, wrongful, or illegal conduct of third parties, or other users of the Platform, the Services or the Content and that the risk of damage or injury from the foregoing rests entirely with each User. You agree that Our liability or the liability of Our affiliates, directors, officers, employees, agents, and licensors, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with the Services or the Content shall not exceed the fee you paid to Us for the particular Course.

4. THIRD-PARTY SERVICES, REGISTRATION, EXAMINATIONS & CERTIFICATES

4.1. Course Enrolment

Enrolment in a Course offered by GFTI does not constitute admission to, enrolment in, or registration with any university, educational institution, professional body, or awarding organization. Unless expressly stated otherwise, Courses offered by GFTI do not carry academic credit. Where a Course is conducted in collaboration with or affiliated with a Partner Institute or professional body, the grant of any academic credit, certification, qualification, or membership shall be solely at the discretion of such Partner Institute or professional body, governed by its own rules, eligibility criteria, policies, and procedures. GFTI has no authority or responsibility in relation to the award of such credit, certification, qualification, or membership.

4.2. Documentation for Registration

The User is solely responsible for submitting complete, accurate, legible, and valid documents required for registration with the relevant professional body, university, or Partner Institute within 15 (fifteen) days from the date of enrolment, or within such timeline as may be prescribed. Failure to submit required documents, submission of incomplete, incorrect, false, misleading, unverifiable, or illegible documents, or failure to pay applicable Course fees may result in delay, rejection, suspension, cancellation, or non-completion of registration, for which GFTI shall not be liable. Users requiring assistance must contact our help desk within the prescribed timeline.

Upon submission of the learner’s registration documents by GFTI to the relevant professional body, university, Partner Institute, or awarding organization, any verification, approval, processing, rejection, delay, suspension, or decision shall be solely governed by the policies and procedures of such third party. GFTI shall not be responsible or liable for any delay, rejection, suspension, cancellation, or any other consequence arising from the actions, decisions, or verification processes of such professional body, university, Partner Institute, or awarding organization.

4.3. Examinations

Exemptions or waivers, if applicable, are granted solely by the respective body or certifying institute based on the User’s affiliated college, university, and qualifications. Globalfti does not provide any exam fee waivers or discounts.

Globalfti shall not be held liable for unavailability of exam centres or failure to secure an exam seat due to delayed action by User or unavailability of exam booking site, as exam booking, scheduling and seat allocation are governed directly by the external bodies. Users are advised to proactively check and book available centres to avoid loss of an attempt.

4.4. Issuance of Certificates

GFTI may issue a certificate of completion, participation, or other acknowledgment for eligible Courses, subject to the User fulfilling applicable eligibility criteria (attendance, assessments, assignments, fee payment, and other requirements prescribed by Us). Certain Courses may not include any certificate or acknowledgment. Issuance, format, content, and eligibility criteria for any certificate shall be determined solely by GFTI and may vary across Courses. Where a Course is conducted with a third-party awarding body, university, or certification partner, issuance of any certificate shall be subject to that third party’s terms, policies, and eligibility criteria.

GFTI does not issue or guarantee the issuance of certificates, memberships, or professional qualifications awarded by any external awarding body, regulator, or university.

5. COURSE CHANGES, DELIVERY & ACCESS

5.1. Changes to Course, Platform or Service

GFTI reserves the right to modify, suspend, discontinue, limit, or terminate any Course, Platform, support service, evaluation service, or any other associated service, with or without prior notice. We shall not be liable to You or any third party for any such modification, suspension, discontinuance, merger, rescheduling, or termination, and nothing in this Contract obligates GFTI to continue maintaining or supporting the Platform, Course batches, or any associated Services.

5.2. Changes to Course Delivery

GFTI reserves the right, at its sole discretion, to determine and modify batch size and to cancel, postpone, reschedule, merge, increase, decrease, or otherwise modify any batch, training, live lecture, webinar, course schedule, curriculum, faculty, topics, assignments, tests, quizzes, examinations, projects, evaluations, or any other component of the Course based on operational, academic, or business requirements.

We reserve the absolute right to change, replace, or reassign faculty at any time, including during an ongoing batch, at its sole discretion. Such changes shall not be considered a valid ground for withdrawal or refund.

5.3. Batch Allocation

We assign batches to best match Your learning flow and according to GFTI’s batch schedule. You will receive a communication from Our team to confirm Your spot before classes begin. Please review Your allocated batch carefully before accepting it. Once You acknowledge and confirm Your spot, batch transfers to another subject or repeat book dispatches are not permitted under any circumstances. Requests for withdrawal, rescheduling, or refunds on the basis of batch timings will not be accepted under any circumstances, except as expressly provided in the Refund Policy or required under applicable law

5.4. Course Access

You understand that access to classes, recordings, LMS, study materials, and other course related services is provided for a limited duration applicable to Your enrolled Course, subject, or plan. Upon expiry of the validity period, access will be discontinued, and any extension, renewal, or reactivation may be subject to additional charges. Access may be reinstated if User is eligible to resit training for the Course, subject or plan under Our Support Until You Pass feature (Clause 6 of Contract) and subject to a request sent to Us through our official communication channels with necessary proof for exam booking. All resit requests will be evaluated by management and their decision will be final. Access to any course or study material from third party service providers may have a renewal fee based on their respective policies and GFTI will have no say in that.

Course access may be revoked in case User fails to pay the instalment or complete course fee by the stipulated deadline communicated at the start of the enrolled Course.

Course access (recordings and/or Live classes) may be provided on temporary basis for Users during demo period before they pay Course fee and enrol for the Course. Such demo access can be revoked by GFTI at any time post the demo period of 24 hours. Access to Course recordings may be reinstated on case to case basis.

6. SUPPORT UNTIL YOU PASS FEATURE

We succeed when our students succeed, with this philosophy in mind We offer to Our Users “support until you pass” feature. This enables eligible Users to resit Our training for a particular subject in the enrolled Course, free of cost, subject to fulfilling following conditions:
[1] User’s attendance must be 95% at all times.
[2] User must have paid the full fee applicable for the Course.
[3] User must have written and submitted 3 full mock exams to faculty and got it evaluated with feedback.
[4] User must book the next exam sitting and submit the proof along with their resit request.
[5] User must not have availed of the “Class Recordings” only feature
[6] GFTI management gives resit permission post evaluation of User’s case.

User must pay the full exam fee for their resit attempt as per professional body, certifying institute’s policies. Access to study material or course from third party service providers may also have a renewal or re-purchase fee as per the respective policies of the respective publisher. GFTI has no say or control over these applicable fees and charges. Hardcopy books might need to be repurchased if content validity expires or the syllabus changes between re-sits. Content validity is clearly specified by publisher in the hard copy books and User is required to be aware of this at all times.

The Support until You Pass Feature is restricted only to the coaching/ training service, doubt clearing services, mock exams and their analysis provided by GFTI.

No employee, counsellor, faculty member, agent or representative is authorised to vary these Terms or make any guarantee concerning examination results, employment, salary, certification, course duration, refunds or lifetime access except where expressly confirmed by GFTI in writing through an authorised communication.

7. Gloablfti “DO’S & DON’TS”

7.1. Do’s

You agree that you will:

Review, agree and comply with all Our policies and comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, and other applicable laws and regulatory requirements;
Provide accurate contact and identity information to us and keep it updated;
Adhere to Academic Conduct and GFTI’s Do’s and Don’ts
Notify GFTI immediately if You become aware of any other User cheating or breaching these Terms, and comply with the requirements of any specific applicable code of conduct relating directly to a Course into which You are enrolled.

7.2. Don’ts

You agree that you will not:

Access or attempt to access any data, account, server, system, or network for which You are not authorized;
Probe, scan, test, or exploit vulnerabilities, or attempt to bypass authentication or security measures;
Introduce or transmit any virus, malware, or other malicious code, or engage in overloading, flooding, spamming, mail bombing, denial-of service attacks, or other disruptive activity;
Send unsolicited communications, advertisements, or unauthorized commercial communication through the Platform;
Forge, alter, or manipulate packet headers, email headers, metadata, or other identifying information;
Use any robot, spider, scraper, crawler, automated script, AI tool, data mining tool, or bot to access, monitor, copy, extract, or interact with the Platform, except through standard web browsers or functionality expressly authorized by GFTI;
Otherwise interfere with, disrupt, or attempt to interfere with the normal operation, security, or availability of the Platform or Services.
Harass other Users, attendees, support agents or visitors during the use of Our Platform or Courses;
Create an atmosphere of disharmony and/or hostility within User groups;
Cheat on any homework assignment or exams for the Course;
Post online any secured testing materials;
Share solutions to homework assignments or exams;
Engage in any form of sexual harassment or unwelcome physical, verbal, non-verbal, written, visual, or electronic conduct of a sexual nature towards any faculty member, employee, mentor, recruiter, placement partner, vendor, fellow User, or any person associated with GFTI, within GFTI premises or outside or online.
Record our classes.
Engage in screen recording, audio recording, video capture, screenshots of protected materials, credential sharing, retransmission, redistribution, uploading to cloud drives, Telegram/WhatsApp circulation and/or resale.

Any actual or attempted violation of the above shall constitute a material breach of these Terms, and GFTI reserves the right to investigate and take appropriate disciplinary action, including suspension or termination of enrolment, removal from Courses or Our Services, without prejudice to any rights or remedies available under applicable Indian Laws.

8. INDEMNITY

You agree to indemnify and hold Us, Our contractors, licensors, directors, officers, employees, and agents, harmless from and against any and all claims, losses, damages, liabilities, and expenses including attorneys’ fees, arising out of Your unauthorized use of the Platform, the Services, and the Content or any violation or breach of this Contract or any provisions hereof.

9. WAIVER

Neither failure nor delay on the part of any party to exercise any right, remedy, power, or privilege hereunder shall operate as a waiver thereof, or of the exercise of any other right, remedy, power, or privilege. No term of this Contract shall be deemed waived, and no breach consented to unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. No waiver of any rights or consent to any breaches shall constitute a waiver of any other rights or consent to any other breach.

10. SEVERABILITY

In the event any provision of this Contract is held invalid or unenforceable under the applicable laws of India, the remaining provisions shall continue in full force and effect, and the Contract shall be deemed to be reformed by replacing such invalidated or unenforceable provision with a valid and enforceable provision that gives effect as closely as possible to the intentions of the parties as expressed by the invalidated or unenforceable provision.

11. FORCE MAJEURE

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is caused by an Event of Force Majeure which shall include but not be limited to natural disaster, epidemic, government restrictions, strikes, internet/telecommunications outages, cloud/ platform outages outside reasonable control, civil disturbance, examination-body changes, regulatory action. In the event of above, GFTI shall provide for reasonable rescheduling/substitution of Classes unless the event lasts for more than [60] consecutive days, in which event GFTI can terminate this Agreement.

12. ASSIGNMENT

Globalfti is permitted to assign/transfer the agreement in connection with, merger, restructuring, sale of business and/or transfer to affiliate subject to applicable law. It is made clear that you are not permitted to transfer course rights without consent of Globalfti.

13. CONTACT US

If you have any questions about our Terms of Use or your dealings with Globalfti Pvt. Ltd. , You can contact us :

By email : in**@*******ti.com
By visiting this page on our website: Contact Us
By Postal mail : Globalfti Pvt. Ltd.
#806, Souravya, 10th-A Main Road, Indiranagar 1st Stage, Bengaluru – 560038, Karnataka, India.

For Course / Platform / Payment / Any other Support

Help Desk email : in******@*******ti.com
Help Desk Mobile / Whatsapp : +91 81233 00309

14. LAST UPDATED

This policy was last updated on 18 September 2026.

Document Version : GFTI_Terms of Use_18Sep2026_V2.0